Privacy Policy

1. Who We Are

Tier 1 Plan Writers, also known as TOP Writers, is a professional business consultancy based in the United Kingdom. We specialise in preparing bespoke business plans and offering business advisory services for UK immigration purposes, particularly the Innovator Founder Visa.

We are the data controller for any personal data you provide via our website, forms, or services.

2. The Information We Collect

We collect the following categories of personal data depending on your interaction with our site and services:

a. Personal Identification Information:

• Full name
• Nationality
• Contact number
• City and country of residence

b. Business and Financial Information:

• Business idea summary or concept
• Existing business or company details
• Financial projections and funding details
• Pitch decks or supporting documents

c. Communication Data:

• Enquiries and responses via our contact forms
• Consultations, feedback, or email interactions
• Chat or call transcripts where applicable

d. Technical and Usage Data:

• IP address
• Device and browser type
• Location data (approximate)
• Pages viewed and time spent on site
• Cookies and other tracking technologies

e. Marketing Preferences:

• Opt-in status for newsletters, updates, or promotional communications

3. How We Use Your Information

We use your personal data for the following purposes:

• To deliver customised business plan writing and consultancy services
• To respond to your enquiries and provide support
• To analyse and improve our website functionality and service offerings
• To send important service updates or requested information
• To manage our internal operations, such as accounting and legal compliance
• To personalise your experience on our site
• To deliver marketing communications if you have opted in

4. Legal Bases for Processing

We process your data using one or more of the following lawful bases under UK GDPR:

• Contractual necessity – when you engage our services or request a quote
• Legitimate interest – to improve services, ensure network security, or pursue business growth
• Consent – for optional communications like newsletters (you can withdraw at any time)
• Legal obligation – to meet statutory requirements and financial recordkeeping

5. Sharing Your Data

We may share your data under strict confidentiality with:

• Our internal team – project managers, consultants, and writers involved in your project
• Service providers – trusted third parties offering hosting, data storage, analytics, CRM tools, or IT support
• Regulatory authorities – if required by law, court order, or regulatory obligations

All third-party service providers are contractually bound to comply with data protection standards equivalent to UK GDPR.

We do not sell or rent your data to any third parties.

6. International Transfers

Where data is transferred outside the UK or European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

• Data processing agreements
• Standard contractual clauses approved by the UK Information Commissioner’s Office (ICO)
• Providers based in countries deemed to have adequate data protection laws

7. Data Retention

We retain your data only as long as necessary to:

• Provide our services to you
• Comply with legal, financial, and tax obligations (usually up to 6 years)
• Resolve disputes or enforce agreements
• Maintain operational records and backups

Once data is no longer needed, we securely delete or anonymise it.

8. Your Rights

Under UK GDPR, you have the following rights:

• Access – Request a copy of the personal data we hold about you
• Correction – Ask us to correct inaccurate or incomplete data
• Erasure – Request deletion of your data when no longer needed (subject to legal exceptions)
• Restriction – Ask us to limit how we use your data
• Objection – Object to data use where we rely on legitimate interests
• Data portability – Request your data in a machine-readable format
• Withdraw consent – For optional marketing communications

To exercise your rights, please contact us through the contact form on our website.

You also have the right to file a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data has been misused.

9. Cookies and Analytics

We use cookies to:

• Improve user experience
• Analyse site traffic
• Remember your preferences

You can control cookie preferences via your browser settings. For more details, please review our Cookie Policy.

10. Security Measures

We implement appropriate technical and organisational measures to protect your data from:

• Unauthorised access
• Accidental loss or destruction
• Data breaches or misuse

Examples include secure servers, data encryption, limited access controls, and regular audits.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, privacy practices, or data collection of those sites. We recommend reviewing their privacy policies before submitting any personal data.

12. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in the law or our practices. The most recent version will always be available on our website, with the effective date clearly indicated at the top.

13. How to Contact Us

If you have any questions or concerns about this policy or how we process your data, please reach out via our contact form at:

www.tier1planwriters.co.uk

Or send us a post on the following address:

Tier 1 Plan Writers

International House, 64 Nile Street,

London, N1 7SR, United Kingdom